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Customer voice feedback panel
Join our customer voice feedback panel to have your say and help improve our service. Get involved and you could win shopping vouchers!
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Need extra help?
Visit our Extra Care register and help for your household information
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Report a power cut online
Please use our new online form below to check for and report a power cut, it takes less than two minutes to complete
Sign up to our free Extra Care register
Extra care, extra support, extra help when you need us most ...
Future energy
We are making the North West's electricity network ready for a future with less carbon. Explore the areas contributing to the future of our network.
Take Charge
Stay in control of your bills with energy and money advice you can trust. Find out more today and see if you could save £304 on your energy bills or access funding to make your home warmer and more efficient.
Contact us
Call us free on 105 or 0800 195 4141. Our teams are here to help 24/7.