Contact connections

For all enquiries relating to 1-4 properties, including a residential property or small business up to 60kVA

You can visit our one to four property connections web page for more information or find the contact details below. 

Please contact the general enquiries team by emailing connectionapplications@enwl.co.uk or calling 0800 988 1730

For all enquiries relating to new or changes to existing connections up to 5MVA, including: 

• Large/ commercial connections over 300kVA and less than 5000kVA
• 5+ Property connections
• Electric vehicle charging points
• Heat pumps
• Unmetered connections

You can visit our Single connection(s) over 300kVA web page for more information or find the contact details below. 

For new connections enquiries, please contact the general enquiries team by emailing connectionapplications@enwl.co.uk or calling 0800 988 1730

For all enquiries relating to new or changes to existing connections over 5MVA, including:

• Large / commercial / industrial / infrastructure connections over 5MVA
• Large scale housing / multi-use developments where combined load is expected to exceed 5MVA
• Large scale electric vehicle charging hubs where combined demand is expected to exceed 5MVA

Please email gandpconnections@enwl.co.uk

Examples of generation and storage connections include:

• Battery storage
• On / offshore wind farms
• Solar PV
• Gas / diesel engines
• Combined heat and power (CHP) 

You can visit our Generation connections web page for more information or find the contact details below. 

For all enquiries relating to generation applications up to 1MW please contact the PACE team by emailing connectionapplications@enwl.co.uk or calling 0800 988 1730

For all enquiries relating to existing jobs and generation applications greater than 1MW please contact gandpconnections@enwl.co.uk

If are unsure of who to contact, please email generationenquiries@enwl.co.uk

Do you need us to move some of our assets?

Please get in touch with our Diversions team at diversions@enwl.co.uk

Click here for more information on Diversions.

If you need to be disconnected from the Electricity North West network, please contact our Disconnections team at disconnections@enwl.co.uk

Click here for more information on Disconnections.

If you are an Independent Connection Provider (ICP), we have a handy list of day-to-day contacts for all queries relating to demand or generation connections, land rights and consents and authorisation and training on our Contacts for ICPs page.

For more information on competition in connections, please visit:

• Information for ICPs IDNOs
• Information for customers 

For all queries regarding Wayleaves, please email wayleaveenquiries@enwl.co.uk or call 0845 070 2518.