Business plan
Customer research
Discover what our customers have already told us about their priorities for the future.
Shaping our plan
We're translating customer feedback to shape our business plan, catch up with the latest stage of our plan.
New possibilities
Your future electricity network is beginning to take shape and new possibilities are being discovered. Learn more about the ways we're using your feedback to shape these possibilities.
Customer engagement group
An independent customer group, helping to shape Electricity North West's business plan for future investments in the North West and their independent report on our business plan.