What to expect when planning your connection
What to expect when planning your connection
Application
In order to provide a cost for your new connection we need some key information from you:
- postal address & contact details
- site address for the connection(s)
- number of connections needed
- size of incoming supply required
- site plan showing location os new supply
- new build properties need an architects drawing*
You need to inform us of your preferred date for the supply to be installed as soon as possible so that we can ensure we can meet your needs.
We recommend using our online application form to provide your information including any supporting documents.
*If you are building a new property and have already submitted planning applications you are welcome to provide us with the reference number and we will source your site plans from the local authoroity to save you some time.
Quotation
Once we receive your information your request is assigned to your dedicated planner. Your planner will be in touch to understand your requirements and plan for the cheapest cost option available to you.
Our tailored quotations usually take no longer than five days for single domestic supplies and 10 days for multiple domestic supplies and small commercial.
Your quote will be tailored to your specific needs and can be as simple as a quote for our electrical works only or a quote which includes on site excavation and a new meter box.
Prices start from £1300 for single domestic supplies and £2600 for others. Learn more about new supply costs here.
Get ready for the new connection
If you are completing your own excavation, follow our guide to help you prepare for our visit. The guide includes all the information you need to plan your new connection and helpful advice about getting your new meter fitted.
If you are not doing any excavations you still need to book an electrician to take care of your internal wiring.
Pay for your quote and plan your date
When you are ready on site, you need to accept your quotation and send your signed acceptance form back to us. We will contact you within 48 hours to agree the date for the work to begin.
We commit to completing your supply move within 20 days of payment; providing you are ready for the work. Learn more about the different ways to pay.
We install your new supply
The actual work on site will vary depending on your needs but most jobs usually include three visits to excavate, make the new connection and finally close the site.
When we plan the work with you we will advise you what to expect on each visit and we will agree the dates in advance to meets your needs where possible.
As soon as the jointer has made your new connection live you will be able to have your meter fitted; because we agree all of the dates in advance you will be able to book your metering with your new supplier well in advance. Learn more about moving our equipment.