Need support before you apply?
Contact our Pre-Application Customer Engagement (PACE) team
You can email PACE@enwl.co.uk or call 0800 988 1730
Who to contact in the PACE team
If you want a new electricity connection, we can help you. Whether this is your first time needing this service or if you have done this before, we want to make it as easy as possible for you. Please contact our Pre-Application Customer Engagement (PACE) Team by emailing PACE@enwl.co.uk or calling 0800 988 1730.
Contact us before you apply for a connection.
The PACE team will also offer:-
- To be a single point of contact by the preferred channel.
- Resolve enquiries at source.
- Question or query acknowledgement within 24 hours.
You can download a copy of our flyer here
Frequently asked questions
Contact the PACE team
You can email PACE@enwl.co.uk or call 0800 988 1730