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Energy Saving Trust Form
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Our future network
We're already planning up to 2050 to make sure that as the use of electricity changes, our network also adapts to keep providing the service that customers need. Read more in our Strategic Direction Statement.
Delighting our customers
We are committed to building strong and long lasting relationships with our customers and we work hard to cater for everyone so they can enjoy a reliable and efficient electricity supply and the best customer service possible 24 hours a day, seven days a week. Read our customer strategy here.